Custom Pet Portait
Custom Pet Portait
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Your bestie deserves a special artwork to capture their beauty! I paint expressive pet portraits with unique fluid backgrounds that bring your pet's charming personality into focus. I can paint cats, dogs, parakeets, horses, hamsters, lizards or any other beloved companion!
Medium: acrylic
Surface: Stretched canvas, gallery wrapped.
Before making your purchase:
1. Please read the FAQ's below:
Can I send you my own photos of my pet?
Yes, I’m open to using owner’s photos (although I prefer taking my own photos if you live within driving range from me). I require clear, good photos, preferably taken under natural light.
Sending me more photos is always better, as I can see the animal from different angles. Occasionally, I may e-mail you back with detailed directions for additional angles or a specific lighting. Let me know if you have a specific photo to be used as the main reference.
If you have photos taken by a professional photographer, I require their written permission to use them.
What if my pet has passed away?
This situation is always heartbreaking and I want to do your pet justice with a beautiful portrait. Depending on the quality of the pictures, I can work on creating a portrait, but note that I may not always be able to, especially if the photos are not clear enough or the angles are not suitable for a portrait.
How long does it take you to complete my pet’s portrait?
It takes me anywhere from 2 weeks to 2 months to complete a portrait, depending on the size, complexity, and the waiting list. For this reason, if you are considering a portrait for a gift, take this time into account, plus shipping time. As a solution, I can send you a “work in progress” certificate or image, as a temporary replacement.
Can you paint in the style of… (insert another artist name)?
No. As an artist, I maintain and respect my own style, and I will not paint in someone else’s style.
2. E-mail me some good, clear photos of your pet(s) (the more photos, the better) at andy@andreeadumez.com. Tell me more about your pet(s), what they like, a little story so I can connect the pictures I receive with the personality of your beloved companion.
3. Make your selection from the dropdown menu (note that the smallest size - 5x7" - is only suitable for small bird paintings) and finalize your purchase.
If you have additional questions, require a special canvas size or have more than 3 pets you'd like me to paint, please send me an email and we can discuss the custom commission project.
*Free shipping within USA for all pet portraits. More shipping info below.
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SHIPPING
SHIPPING
FREE SHIPPING WITHIN USA FOR ORDERS ABOVE $40.
FOR ART PRINTS:
- Most paper giclee prints will be shipped rolled in a tube, for a safer transportation.
Printing time varies between 1-5 business days (may take 1-2 days longer around holidays). If item is framed, time might be longer, also depending on the stock availability of the frame. - Estimated shipping time in USA: 2-5 business days via USPS (upgrade available for Express 2-day shipping)
- International transit usually averages 2 - 4 weeks but can take longer in some instances if delayed in customs. The destination country may require you to pay custom fees or VAT (Value Added Tax), which is determined by that country.
- Because quality is important to us and our printing partner, all packages and their contents are inspected prior to shipment. If at any point during production, your print does not meet our quality standards, the print is re-printed. This can occasionally cause a minor delay. Other exceptions include situations such as custom orders (special orders for printing not listed on this site), orders which have a high quantity of prints which require some sort of mounting, and orders during the Holidays.
FOR ORIGINAL ART:
- Processing time: 1-5 business days for readily available paintings; 2 weeks- 2 months for custom orders, such as pet portraits.
- Paintings are shipped via USPS, wrapped in glassine paper, then protected by bubble wrap.
- Estimated shipping time in USA: 2-5 business days via USPS (upgrade available for Express 2-day shipping)
- International transit usually averages 2 – 4 weeks. The destination country may require you to pay custom fees or VAT (Value Added Tax), which is determined by that country.
RETURNS
RETURNS
We have a 30-day return policy, which means you have 30 days after receiving your item to return it.
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Buyers are responsible for return shipping costs. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
To start a return or if you have any questions, contact us at andy@andreeadumez.com.
Cancellations
Request a cancellation within: 2 hours of purchase. Please contact us directly at andy@andreeadumez.com in order to cancel the transaction and refund you.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items) or digital downloads. Please get in touch if you have questions or concerns about your specific item.
We do not accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return.
You should expect to receive your refund within four weeks of mailing back your package. However, in many cases, the refund will arrive more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If more than four weeks days have passed since we’ve approved your return, please contact us at andy@andreeadumez.com.
